Transforming Service Processes with an End-to-End Focus

Jasmine Allel, Lead for Global Process & Standards Excellence in Medical Affairs at Astellas joins Ryan King of Reinvigoration to discuss how the use of methods such as Value Stream Mapping can be used to help visualise and improve complex transactional services. 

Do you need to streamline your processes and enhance customer & stakeholder satisfaction? Join our expert-led webinar and discover the secrets to transforming your service operations through End-to-End Process Improvement and Value Stream Mapping.  

The interactive Q&A session will cover:  

• Understanding End-to-End Process Improvement: Insights into identifying and addressing inefficiencies across an entire service operation.  

• Value Stream Mapping Service Processes: Visualising and analysing service processes to enhance value delivery and minimise waste.  

• Overcoming Common Challenges: Strategies to tackle typical obstacles such as resistance to change, resource constraints, and complexity in process mapping.  

• Real-World Case Studies: Discover success stories and lessons learned from practical application  

Gain expert guidance and practical tips from industry leaders and get involved in the interactive Q&A to get your questions and challenges answered.