End-to-end Process Improvement

    End-to-end Process Improvement uses a structured approach to redesigning a process to remove inefficiency, irritations and hand-offs. This reduces the internal costs by typically 15-20% whilst providing customers with faster, better quality services.

    What is End-to-end Process Improvement?

    End-to-end Process Improvement typically achieves a 15-20% efficiency improvement.

    End-to-end Process Improvement is a structured approach to the redesign of processes that span an entire organisation. These processes typically cut across many departments and teams and have a good deal of waste, delay, and pain-points within.

    To ensure customers are achieving the highest quality service, in the quickest possible manner, whilst keeping costs as low as can be for your organisation, End-to-end Process Improvement is applied.

    Our Approach

    We typically involve a cross-functional team from all parts of the process and other enabling functions, such as IT and Finance, to map out the current state and develop a new future state that creates a step-change in performance:

    4 Steps to End-to-end Process Improvement

    4 Steps to End-to-end Process Improvement

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    We prepare by identifying the data and stakeholders we need to involve.
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    Performance is benchmarked and the process is mapped, identifying opportunities for improvement.
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    A new process is created with the team and then deployed in a test pilot, running side-by-side with the old process.
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    After a short period of time, the new data can be compared with the old process to determine what improvement has been achieved.

    Current-state processes can be prioritised on a cost-basis and compared with the cost of future-state process designs.

    End-to-end Process Improvement typically achieves a 15-20% efficiency improvement.

    What our clients say

    Testimonials

    We value the strategic relationship we have with all our clients. Likewise, learn why our clients across industries and sectors chose Reinvigoration to help them reinvigorate their business operations.

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