Reinvigoration Helps a Large UK Police Service Transform Its Interactions with Fleet Services
Executive Summary
A large UK police service engaged Reinvigoration’s expertise as they looked to digitise and automate manual processes within their fleet services. The objective was to reduce police officers’ downtime for more time spent on actual policing and protecting the public. Read on to find out how Reinvigoration successfully designed a suite of apps that transformed the way that officers interacted with and utilised fleet services.
The Challenge
A large UK police service was seeking to embrace platform technology to help streamline and embrace the digital transformation of automotive inspection while developing efficient workflow management.
The client was looking to review several paper-based workflows related to vehicle inspection, vehicle data capture, vehicle safety, and other processes that, at one point, sent out 5,000 daily emails.
The Solution
Reinvigoration assisted the client in digitising their fleet services by designing a suite of apps with prototypes ready within three weeks. The suite also provided fleet services a rich source of data for accurate, real-time decision-making previously impossible through manual collations of data.
How Reinvigoration helped:
- Reviewed several paper-based workflows related to vehicle inspection, vehicle data capture, and vehicle safety.
- Designed app prototypes within three weeks that showcased a “future state” fleet services
- Developed a suite of apps that transformed the way officers interacted with and utilised fleet services.
The Outcomes
Reinvigoration developed a suite of apps that focused on five specific areas that saw immediate benefits from digitisation such as:
- Vehicle Inspection/Mileage
- Vehicle Collision
- GPS Location
- Workshop Management
- Roadside Assistance
The Conclusion
Reinvigoration was successful in assisting this UK police service digitise and automate their manual processes and embrace automotive platform technology. This reduced downtime among officers, allowing more time to be spent policing and fulfilling their customer purpose, protecting the public.
