Operational business change is a complex process that requires a thorough understanding of the human factors involved. Applying psychological phenomena to real life change initiatives can explain why people think and act as they do.
There is an increasing requirement to improve organisational performance and, in this blog, I will delve into the various psychological factors that come into play during a change initiative. From resistance to change, motivation and communication strategies, I’ll explore the key psychological concepts that can make or break a business transformation. By understanding the psychology behind operational business change, you'll be better equipped to navigate the challenges and maximise the chances of success.