Trying to develop and deploy operational strategy throughout your organisation can be a major challenge. However, ensuring that all related change activity is wholly coordinated towards meeting these goals can prove even tougher.
All organisations have the need to change what they do, how they look and what services they offer in order to remain competitive and attractive to customers. This need to change and become fit for the future can be a difficult distraction given that the performance of today’s operation also needs to be managed. Here are five tips to help you successfully execute an operational strategy, based on my experience working with various organisations and industries.